Privacy policy

Last updated January 22, 2026

Company Information
This website is operated by SS Digital Ventures LLC operating as CHEONI
Contact support@cheoni.com

Overview
This Privacy Policy describes how we collect use and share your personal information when you visit or make a purchase from this website.

Information We Collect
When you visit the site, we may automatically collect certain information about your device and how you interact with the site, including your web browser IP address time zone and some cookies installed on your device. We may also collect information about the pages or products you view and how you found the site.

When you make a purchase or attempt to make a purchase, we collect information needed to process your order, including your name billing address shipping address payment information email address and phone number.

We may also collect information you provide when you contact us for support, such as order details and messages.

How We Use Your Information
We use your information to process and fulfill orders including payment processing shipping and order confirmations, communicate with you about your order account or customer service requests, provide customer support and handle returns refunds and disputes, screen orders for risk fraud or misuse, improve and optimize our website products and customer experience, send marketing messages only where permitted by law and where you have provided consent when required.

Sharing Your Information
We share your personal information with service providers who help us operate our business and provide services to you, such as shopify which hosts our store and processes certain data needed to operate the website, payment processors and wallet providers to process transactions, shipping and logistics providers to deliver your orders, customer support tools used to manage support requests, analytics and advertising partners used to measure performance and show relevant ads.

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.

Advertising and Analytics
We may use cookies and similar technologies to understand how customers use the site and to improve marketing performance. This may include interest based advertising. You can control cookies through your browser settings.

Cookies
Cookies are small files placed on your device. We use cookies to power core site features like cart and checkout and to understand site usage. You can disable cookies in your browser, but some site features may not work correctly.

Data Retention
We retain your personal information for as long as needed to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we delete or anonymize it where feasible.

Your Rights
Depending on where you live, you may have rights to access correct or delete your personal information, or to object to certain processing. You may also have the right to request a copy of the information we hold about you.

To request access correction or deletion, contact support@cheoni.com. We may need to verify your identity before processing your request.

Do Not Track
Some browsers include a Do Not Track feature. There is no consistent industry standard for responding to Do Not Track signals, so we do not respond to these signals in a uniform way.

International Transfers
If you access the site from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children
The site is not intended for children, and we do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational legal or regulatory changes. Updates will be posted on this page with a revised Last updated date.

Contact
If you have questions about this Privacy Policy or want to make a privacy request, contact us at support@cheoni.com